Questions about 3D printing and scanning.

Upload your model on the quote page, choose a material, color and quantity, and the price appears in seconds. Enter your ZIP to see shipping and dates, then pay by card. There is nothing to install and no account to create.

STL, 3MF, OBJ and STEP, up to 250 MB. A 3MF is about five times smaller than the same model as an STL, so it uploads faster.

Yes. STL, 3MF and STEP uploads show a 3D preview on the quote page that you can rotate and zoom, along with the measured size of the part.

Yes. For rack mounts, our builder draws one for your device in about 30 seconds. For an existing part, we can 3D scan it and print a copy. For anything else, send a sketch or drawing through the contact page and we will tell you what is possible.

Yes. Your file is used only to quote and print your order. Pricing runs on our own server, which has no internet connection. Our printers sit on a segmented network and are run by our own internal systems for control, file transfer and storage, not a cloud printing service.

Yes. Send your NDA or ask for ours; we sign and return it within one business day, before you send any files.

Yes. The quote page has a Download PDF quote link, and you can also have the quote emailed to you with a link that reopens it.

PETG and matte PETG for everyday parts, ABS and ASA for heat and sun, flexible TPU in two hardnesses, and carbon-fiber PETG and nylon for stiff, load-bearing parts. The materials page shows what is in stock today with prices and colors. Other plastics are quoted on request.

Start with where the part will live. Indoors: PETG. In the sun or on a vehicle: ASA. A hot interior: ABS. Something that must flex: TPU. A stiff bracket or fixture: carbon-fiber nylon. The materials page compares them side by side.

Up to 340 × 320 × 340 mm (about 13.4 × 12.6 × 13.4 in) in one piece. Multi-color parts can be up to 325 × 320 × 325 mm. Larger designs can be split into sections and joined.

Yes, up to 7 colors in one order, one color per part. Upload a 3MF with the design split into parts; colors you assigned in your slicer carry over.

Strong enough for brackets, mounts, enclosures and fixtures when the material fits the job. Choose the Strong setting for 40% infill and four walls.

A $5 setup fee per order, plus the grams of material and the hours of printing for your actual model. We slice your file with the settings for your material, so the price is exact, not a guess from the bounding box. The minimum order is $20.

Yes. Setup is charged once and copies print together on each plate, so the price per part falls as quantity rises. The quote updates as soon as you change the quantity.

California sales tax is charged on orders delivered in California, at the rate for the delivery address. Orders shipped to other states are not taxed.

By card at checkout. Business accounts can ask to pay by purchase order from the quote page; a person reviews the request and replies with terms.

Standard orders are printed in 2–3 business days, then shipped. If a missing part has stopped a machine, a line or a vehicle, choose Emergency for next-business-day printing. Your quote shows the ship date before you pay.

All 50 states by USPS and FedEx. Ground shipping is about 1 day to Los Angeles and Orange County, 2 days to Phoenix, Las Vegas and Salt Lake City, and 3 days to Albuquerque, Denver and Austin.

The actual carrier rate for your address and box size, shown before you pay. We do not add a handling markup.

Every order is delivered to your door by USPS or FedEx, anywhere in the country, with tracking.

Your confirmation email has a link to an order status page that shows whether the order is received, printing, printed or shipped, with tracking once a label is made. We also email you at each step.

Each part is checked by eye for layer bonding, warping, stringing and surface defects, and supports are removed completely. If you tell us which dimensions matter, we measure them with calipers before the order ships.

General tolerance is ±0.5% with a lower limit of ±0.5 mm; small features are typically within ±0.2 mm. For a tight fit, leave about 0.2 mm of clearance per side in your design, or tell us the mating part and we will advise.

FDM parts show fine layer lines, most visible on curved and sloped faces. Surfaces that sat on supports are slightly rougher. Choose Fine quality for 0.12 mm layers and a smoother finish.

If a part has a print defect that is our fault, send a photo within 48 hours of delivery and we reprint it at no charge. Catalog parts are also guaranteed to fit the listed device for 30 days.

Yes. Up to 100 of a part is priced instantly online. Larger runs are quoted by a person from a real layout of your parts on print plates, with a schedule.

Yes. You can order one part first at any time, and for runs of 50 parts or more we send a first part for approval before the batch starts.

Yes. Send the order number and the quantity. We print the same file with the same material and settings at the current rates.

For approved business accounts, yes. Use Pay by purchase order on the quote page to send your PO with the quote; we review it and reply by email. Nothing is charged until terms are agreed.

Small and medium parts, from a clip up to roughly shoebox size, on a blue-light turntable scanner. Larger pieces such as bumpers, body panels and seats are scanned with a handheld scanner.

Your choice of an STL or OBJ mesh, an editable STEP CAD file, or a printed replacement part. Your original is shipped back with the order.

Accurate enough to reprint clips, brackets, trim and enclosures that fit. For editable CAD we check critical dimensions such as holes and mating faces by hand.

Usually. Glossy, very dark or clear surfaces sometimes need a light coat of removable scanning spray, which wipes off afterward.

Often, yes. Send every piece. We scan the original, rebuild the broken area in CAD and print a replacement.

You mail the part in from anywhere in the country. Fill in the scan request with a photo and the size, and you get a fixed price within one business day.