3D Printing · Confidentiality
Confidential 3D printing. Your design stays yours.
We sign your NDA within one business day. Your files are priced on a server with no internet connection and printed on machines run by our own internal systems, on their own network, in our own facility in the USA.
- 1 business day
- NDA signed and returned
- Our own systems
- Printer control and file storage
- Segmented
- Printer network
- Offline
- Pricing server
NDAs
An NDA in place before you send a file
Step 01
Send yours, or ask for ours
Email your NDA, or ask for our mutual NDA, at [email protected] or through the form on this page.
Step 02
Signed within one business day
We review, sign and return it within one business day, so your project is not waiting on paperwork.
Step 03
Then send the files
Once the NDA is in place, upload your files or email them. Quotes for production runs also come back within one business day.
Where your file goes
The path of a file, start to finish
Many printers send every job through their manufacturer's cloud. Ours do not. Control, file transfer and storage all run on systems we own and operate.
01 · Upload
Your file travels to our server over an encrypted connection. It is not sent to a marketplace or passed to a network of outside print shops.
02 · Pricing
The file is sliced and priced on our own server, which has no connection to the internet at all. Nothing about your geometry leaves it.
03 · Printing
Print jobs go to the printers through our own internal system for control, file transfer and storage. We do not use a printer maker's cloud service.
04 · The network
The printers sit on their own segment of our network, separated from office computers and guest traffic.
05 · After the order
Your file is kept so you can reorder the same part. Ask at any time and we delete it.
Start a confidential project
Ask for an NDA or a quote.
You hear back within one business day, with the signed NDA or your quote.
Or email [email protected], or call (928) 955-8251.
Confidentiality FAQ
Will you sign an NDA?
Yes. Send us your non-disclosure agreement or ask for our mutual NDA. We sign and return it within one business day, before you send any files.
How quickly do you respond to a new project?
Within one business day. That covers a signed NDA, answers to your questions and a quote with a price per part and a schedule. For 100 parts or fewer, the instant quote page prices your file in seconds.
Do my files go through a cloud service?
No. Our printers are controlled by our own internal system, which also handles sending, receiving and storing files. We do not use a printer manufacturer's cloud service, and pricing runs on a server with no internet connection.
Who can see my design?
Only the people making your order. Files are used only to quote and produce your parts. We do not share, publish, resell or reuse customer designs, and we do not send work to outside print shops.
How is your network set up?
The printers are on their own network segment, separate from office and guest traffic, and the pricing server is isolated with no route to the internet.
Can you delete my files after the job?
Yes. We keep files so you can reorder the same part; ask and we delete them.
Where are the parts made?
In the USA, in our own facility in San Diego, California, with a new production facility being set up in Yuma, Arizona.
Related: privacy policy · mass production · rapid prototyping